TABLE OF CONTENTS

• Meet Our Credit Repair Partner: Credit Innovation Group (CIG)
  • Overview
  • Key Speakers & Their Roles
    • 00:02:38 - Dan Thompson (Co-Founder, Credit Innovation Group)
    • 00:06:14 - Gilbert Cauley (Director of Marketing, CIG)
  • Key Takeaways
    • 00:07:20 - How CIG Works
    • 00:10:29 - Credzy App
    • 00:19:28 - The Role of Credit Specialists
  • 00:42:11 - Process for Referring Clients to CIG
  • 00:50:21 - FAQs
    • 1. How long does the credit repair process take?
    • 2. How do I track my client’s progress?
    • 3. How does CIG dispute negative items?
    • 4. What happens if the client doesn’t engage?
    • 5. Does CIG support Spanish-speaking clients?

Meet Our Credit Repair Partner: Credit Innovation Group (CIG)

CREDIT REPAIR PARTNER CONTACT INFO:

Company: Credit Innovation Group (CIG)

Site: www.creditinnovationgroup.com

Email: info@creditinnovationgroup.com

Phone: 800-251-2249

Overview

The purpose of this meeting was to introduce our new credit repair partner, Credit Innovation Group (CIG), and discuss how this partnership will integrate with Lead Hackers to provide better transparency, status updates, and more effective credit repair solutions for our clients.

Our new integration will provide:

• Faster updates on credit repair progress

• A seamless process for referring clients

• A system that ensures clients return mortgage-ready

Key Speakers & Their Roles

00:02:38 - Dan Thompson (Co-Founder, Credit Innovation Group)

• Background in real estate and commercial lending

• Founder of Plus One Company, a full-service call center with 2,000+ agents

• Emphasized CIG’s commitment to ethical and effective credit repair

00:06:14 - Gilbert Cauley (Director of Marketing, CIG)

• Background in advertising, marketing, and campaign management

• Joined CIG in 2015, returned in 2020 as Director of Marketing

• Explained how CIG helps increase conversions and assists in closing more deals

Key Takeaways

00:07:20 - How CIG Works

• CIG specializes in ethical and results-driven credit repair.

• Average credit score improvement timeframe: 3-6 months.

• The goal is to prepare clients to qualify for mortgages quickly and responsibly.

00:10:29 - Credzy App

• A unique financial management tool focused on improving creditworthiness.

• Tracks the 3 C’s of credit:

  • Character (FICO score)

  • Capacity (Cash flow)

  • Capital (Assets)

• Provides identity theft protection, credit monitoring, and education.

00:19:28 - The Role of Credit Specialists

• Each client is assigned a dedicated Credit Specialist.

• Responsibilities:

  • Initial consultation to map out a credit improvement plan.

  • Monthly updates and coaching to ensure progress.

  • Guiding clients on credit-building strategies like secured credit cards and rental reporting.

00:42:11 - Process for Referring Clients to CIG

1. Move the client to the “Send to Credit Repair” stage in the Lead Hackers pipeline.

2. This triggers an automatic warm handoff email and text to the client.

3. CIG contacts the client within minutes (goal: under 60 seconds).

4. Clients receive monthly updates through Credzy.

5. Once credit repair is complete (typically at 640+ FICO), CIG does a live transfer back to the referring Loan Officer.

00:50:21 - FAQs

1. How long does the credit repair process take?

• On average, 3-6 months, but some clients see improvements within 30 days.

• Each case is different based on the complexity of the client’s credit issues.

2. How do I track my client’s progress?

• Clients receive monthly updates via the Credzy App.

• Loan Officers will receive status updates from CIG.

• Final handoff is done via live transfer or a scheduled call.

3. How does CIG dispute negative items?

• Uses paper disputes, digital disputes, and a “Ninja Freeze” technique to challenge inaccuracies.

• Freezes secondary credit bureaus to prevent old errors from resurfacing.

• Focuses on accuracy-based disputes rather than generic “frivolous” disputes.

4. What happens if the client doesn’t engage?

• Automated follow-ups are sent via SMS and email.

• Loan Officers are encouraged to check in periodically.

• A dedicated CIG Credit Specialist maintains communication with the client.

5. Does CIG support Spanish-speaking clients?

• Not currently, but they have resources to expand if demand is high enough.

• Spanish-speaking clients can be referred on a case-by-case basis.

This partnership provides a huge opportunity to save deals, close more loans, and increase revenue while helping clients achieve homeownership. Let’s start leveraging it effectively!